Operations dashboard
Your command centre for customers, orders, disputes and delivery evidence.
Total customers
+4.8%
Open orders
41 urgent
Active disputes
12 due soon
Money at risk
Across open cases
RM evidence ready
124 packs
Win rate
Last 90 days
Upcoming dispute deadlines
Cases needing evidence packs or submission tracking.
ES54821
J. Martin
Item not received
£119.99
Today
Evidence ready
ES54844
S. Ahmed
Fraudulent
£179.99
Tomorrow
Needs RM photo
ES54902
D. Hill
Product not received
£89.99
2 days
Ready
Recent activity
Live operational trail architecture.
Zendesk import processed
18 new chargeback emails matched to ES orders
6 min ago
Royal Mail evidence attached
GPS and signature added to ES54821
22 min ago
AI risk summary generated
12 disputes need action before Friday
1 hour ago
PayPal CSV imported
7 disputes linked to customer records
3 hours ago
Orbit AI suggestions
Mock suggestions now; future source will be AI + Supabase + integrations.